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 Post subject: An error in reservation
 Post Posted: Tue 29.04.08 13:31 
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Joined: Tue 29.04.08 13:24
Posts: 1
Hello!
I've just tried to book tickets online. I've encountered a great problem:

when getting Ticket reservation I get different text in German and English. English version says:

Time: The reservation is only valid within the chosen period of time. There is a special set of reservations available for each period of time. This reservation is only valid after 11 h until closing. and will expire if you don´t arrive within the chosen arrival period.

German version of the same text (!!!) says:

Uhrzeit: Die Reservierung gilt nur innerhalb des gebuchten Zeitfensters. Es gibt für jedes Zeitfenster nur ein bestimmtes Kontingent an Reservierungen. Diese Reservierung ist nur ab Öffnung bis 11 Uhr gültig und verfällt bei Nichteinhaltung des Ankunftsfensters.

So, English version offers me to come AFTER 11 h, but German version - BEFORE 11 h.

1. which one would be correct?
2. please correct the mistake
3. if I choose 11 h and German version - does it mean that I can come till 11.00 and spend there whatever long time as I want?


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 Post subject:
 Post Posted: Tue 29.04.08 17:19 
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Joined: Wed 25.12.02 09:42
Posts: 94
Location: Hamburg, Florida
Hi Olga,

Sorry for the inconvenience :oops: .

Just to be on the safe side: Please stick to the german version. I just talked to the person responsible and he re-assured me to work on this problem as speedy as possible.

Once you buy a ticket, it is a day - ticket; meaning cou can stay in the exhibiton until closing time. There are no time restrictions on the tickets as far as visit-duration is concerned.

Take care,

Erhard

_________________
US-Modules in N eMail: erhard(at)minirails(dot)de


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